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Jennifer Young Asia

Privacy Policy

Effective Date: 14th September, 2022

Jennifer Young (Asia) (“we”, “us”, or “our”), respects your concerns about privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how we can be reached regarding privacy practices.

Information We Collect

We may obtain personal information about you from various sources. We may collect this information when you provide it on or via our website, when you contact the team, when you attend our events, or when you join any campaigns of ours. This Privacy Policy does not address any data collection by our retail and distribution partners. When you visit this site, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.

Information You Provide

You may choose to provide personal information to us in a number of ways, such as when you visit this site. The types of personal information you may provide to us, if applicable, include:

  • Contact information (such as name, postal address, email address, mobile phone or other phone numbers, mobile service provider);

  • Age and date of birth;

  • Gender, preferred language;

  • Ethnicity, gender, preferred language;

  • Product preferences and communication channel preferences;

  • Your physical characteristics and skincare concerns and/or skincare regimes, skin type, skin conditions (such as sensitivities or allergies) and medications for the same that may be deemed sensitive personal information under applicable laws;

  • Contact information of friend(s) or other people you would like us to contact (under the circumstance that you have obtained the required consent of such individuals for such use by us);

  • Content you provide (such as photographs, videos, reviews, articles, responses and comments);

  • Device identifiers, such as information about your device like your MAC address, IP address, or other online identifiers.


It is voluntary for you to provide your personal information to us, but certain services may not be available to you if you do not provide your personal information.

How We Use The Information

We may use the information you provide for the below purposes:

  • Send you promotional materials or other communications;

  • Provide requested information and services to you;

  • Contact you to send you other non-marketing communications related to products and services we provide to you;

  • Assist with product selection and replenishment;

  • Respond to your inquiries;

  • Tailor ads on our website, social media platforms and elsewhere to your interests and history with us;

  • Communicate with you about, and administer your participation in, special events and other offers;

  • Operate, evaluate and improve our business (including developing new products and services; enhancing and improving our products and services; managing our communications; analyzing our products; performing market researches, data analytics and performing accounting, auditing and other internal functions);

  • Comply with applicable legal requirements, relevant industry standards and our policies;

  • To avoid duplication and ensure accuracy of your Information, periodically conduct data cleansing, linking or merging of our records, either internally or through our service providers.


We also may use the information in other ways for which we provide specific notice at the time of collection.

If you provide us with your personal information, we intend to use it for direct marketing purposes to offer or advertise the availability of our goods and/or services. However, we may not use your personal information for such purpose unless we have received your consent to our intended use.

All types of personal information listed in the section "Information You Provide " above may be used by us in direct marketing if you provide such information to us and you expressly consent to such use in writing. In such event, we may market the following classes of goods and services directly to you using your personal information:

  • Facial skincare products;

  • Body skincare products;

  • Special events; and

  • Any other products or services offered by us.


Direct marketing communications may be sent to you through various channels, including by telephone, email and other online means. 


We, Jennifer Young (Asia), is an international skincare brand which is dedicated exclusively to delicate beauty. Upon your consent, the personal data you provided would simultaneously be used by us for marketing purposes. Our handling of any data transfer issues would remain consistent with what is provided in this Privacy Policy.

If you do not wish us to use your personal information, you may opt out of our direct marketing at any time by following the procedures set out in the section “Your Rights and Choices” below. We must, without charge to you, cease to use your personal information in direct marketing if you so require.

We will use the personal information supplied by you for direct marketing only in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (“Ordinance”). Our direct marketing materials may come in several forms, including but not limited to marketing emails and text messages, the details of which are set out in the following sub-sections.

Information We Collect by Automated Means

When you visit this site or click on our online advertisements (including our advertisements on third party websites), we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. For example, if you visit our website, we may collect your IP address, your unique device identifier (or other device identifier) and/or geo-location data for internal marketing use. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.

Technologies We Use

Cookies, Web Server Logs, Web Beacons and Geo-location technologies

• Cookies: “Cookies” are small bits of information or small text files that websites send to your browser which may then be stored on the hard drive of your computer as a tag that identifies your computer. Cookies remember information about your activities on the site to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. If you have chosen to disable cookies on your browser, some of the functionality of our website may be lost. 

• Flash cookies: “Flash cookies” (also called Local Shared Objects or “LSOs”) are data files similar to cookies, except that they can store more complex data. Flash cookies are used to remember settings, preferences, and usage, particularly for video, interactive gaming, and other similar services.

• Web server logs: Web server logs are records of activity created by the computer that delivers the webpages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The web server log also may record information about your browser, such as your IP address of the device you use to connect to the Internet, operating system type, browser type, domain, the cookies set on your browser by the server, the language your system uses and country and time zone in which your device is located.

• Web beacons, clear pixels, or pixel tags: To control which web servers collect this information, we may place tags on our web pages called “web beacons''. “Web beacons'' are computer instructions that link web pages to particular web servers and their cookies. They are small graphic images on a Web page or in an email that can be used for such things as recording the pages and advertisements clicked on by users, or tracking the performance of email marketing campaigns.

• Geo-location technologies: Geo-location technology refers to technologies that permit us to determine your location. We may ask you to manually provide location information on our website, or to enable your mobile device to send us precise location information. We may also automatically collect general location information from your web browser.

Third Party Web Analytics Services

We may use third party web analytics services on this site, such as those of Adobe Site Catalyst and/or Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. You may deactivate the ability of these analytics services to analyze your browsing activities on this site. To learn more about web analytics services, and exercise your choice with respect to their collection of information on this site:

For Adobe Site Catalyst, please click here:

To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at To learn more about privacy and Google Analytics please consult the Google Analytics overview provided by Google at:

We have implemented certain Google Analytics Advertising Features (Google Analytics Demographics and Interest Reporting). You can opt out of the Google Analytics Advertising Features through Google Ad settings or by visiting . We will use the data provided by Google Analytics Demographics and Interest Reporting as described under "How We Use the Information ".

To disable other third-party web analytics service provider cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. You may also turn off cookies in your browser.

Targeted Advertising

We may use third-party platforms, including platforms operated by social networks, such as Google, Facebook, WeChat, etc., to show interest-based ads. We may convert your email address, telephone number or other information into a unique value which can be matched by those third parties with a user on their platform or with other data they may have collected from you. This matching allows interest-based ads to be delivered on those platforms. To opt out of these ads, you must change your advertising preferences on those third-party platforms. These platforms may have their own privacy notices or policies, which we strongly suggest you review.

How We Use the Information Collected by Automated Means

We may use the information collected through automated means on this site for market research, data analytics and system administration purposes, such as to determine whether you have visited us before or are new to the site, to tailor ads displayed to you on our site and elsewhere to your interests and history with us, and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. We also may use the information in other ways for which specific notice is provided at the time of collection.

Information We Share

We do not rent, or sell, or otherwise (except as described here) disclose personal information we collect about you, so as to permit those third parties to directly market to you. But as may be required for the performance of the purposes discussed in earlier sections, we may share your personal information with:

  • our affiliates within Jennifer Young worldwide for the purposes described in this Privacy Policy or as otherwise specified in the notice provided at the time of collection. 

  • service providers, and/or distributors who may be located overseas, and they may perform services on our behalf based on our instructions and send you direct marketing materials in relation to the Goods and Services. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting, advertising and marketing services;

  • other third parties through social networks, widgets and plug-ins. If you use any features made available to you on our website by a third party, it may result in information being collected or shared between us and the third party. For example, if you use Facebook’s “Like” feature, Facebook may register the fact that you “liked” us and may post that information on Facebook. Also, some of our Facebook applications may share your information collected through those apps with your Facebook friends or other Facebook users.


Where we need to share your personal information to third parties for the performance of purposes discussed above on our behalf, we would request such parties to adopt a privacy practice with personal data handling at an equivalent or even stricter level. We may not be able to offer certain services or benefits to you if you do not consent to the sharing of your data.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences or submit a request, please contact us as specified below.

• Marketing Communication Opt-Out

You can at any time tell us not to send you marketing communications by contacting us as indicated in the "How to Contact Us" section below. 

• Geo-Location Information

When you visit the site, you may be asked for your geo-location via the browser. You may choose not to share your geo-location details by adjusting your computer’s and/or mobile device’s location services settings. To decline sharing your geo-location details, follow the instructions on your devices on changing the relevant settings; otherwise, please contact your service provider or device manufacturer.

• Withdrawing Consent

You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services.

• Reviewing, Updating and Modifying Personal Information

We may retain and use your Information for as long as necessary to fulfill the purposes set out above. You have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. We may take reasonable steps to verify your identity before granting access or making corrections. You may request to review, change or delete your personal information by sending an email to with attention to our data protection officer.

Data Transfers    

We may transfer the personal information we collect about you to markets / countries other than the market / country in which the information was originally collected and your personal information may be processed and stored outside your market / country of residence. Those markets / countries may not have the same data protection laws as the market / country in which you initially provided the information. When we transfer your information to other markets / countries, we will protect that information as described in this Privacy Policy.

How We Protect Personal Information

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect, and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.

Links to Other Websites

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Updates to Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at .


If there is any conflict between the English and the Chinese versions of this Privacy Policy, the English version shall prevail.

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